Admin and Business Support Officer

Full time Nairobi, Kenya
Posted: Jan 15, 2026
Application Deadline: Jan 23, 2026
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Job Description

Our client is one of Kenya’s fastest-growing non-bank lenders, offering secured credit solutions to individuals and MSMEs. The company is focused on delivering responsible, customer-centric lending solutions while maintaining strong operational discipline and governance.
The Admin and Business Support Officer will provide comprehensive administrative, operational, and front-office support to the Managing Director and the Head Office team. The role is responsible for ensuring efficient day-to-day office operations, effective calendar and stakeholder coordination, and a professional front-office environment. This position plays a critical role in enhancing executive efficiency, supporting internal coordination, and ensuring business continuity within a fast-paced, growing financial services organization.The role requires a high level of organization, discretion, and the ability to manage multiple priorities.

Key Responsibilities

  • · Manage and coordinate the Managing Director’s calendar, including scheduling meetings, appointments, and engagements.
  • · Act as a key liaison between the Managing Director and internal and external stakeholders, including clients, suppliers, and staff.
  • · Prioritize, track, and follow up on issues and correspondence addressed to the Managing Director, including sensitive and confidential matters.
  • · Coordinate office activities and operations to ensure efficiency and compliance with company policies.
  • · Manage front desk operations, including receiving and directing visitors, handling incoming calls, emails, letters, and packages.
  • · Oversee office cleanliness, workstations, and coordination of support staff responsible for office upkeep.
  • · Track office supplies and inventory and place orders as required.
  • · Support general administrative and operational tasks to ensure smooth functioning of the Head Office.

Requirements

  • · Diploma or Bachelor’s degree in Business Administration or a related field.
  • · 2–3 years’ experience in an administrative or office support role (experience in financial services is an added advantage).
  • · Strong organizational and multitasking skills with attention to detail.
  • · Proficiency in Microsoft Office applications and familiarity with CRM systems.
  • · Excellent verbal and written communication skills.
  • · High level of integrity, professionalism, and ability to handle confidential information.
  • · Customer-focused mindset with the ability to support team and operational success.

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Job Details

Job Type: Full time
Location: Nairobi, Kenya
Deadline: Jan 23, 2026